Shipping Policy

This Shopping Policy (“Policy”) outlines the terms and conditions governing your shopping experience on when purchasing products or services from Jay Pacheco. By shopping on our Website, you agree to be bound by this Policy. Please read this Policy carefully before making a purchase.

1. Product Information

1.1. Accuracy: We make every effort to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, errors or inaccuracies may occur. We reserve the right to correct any errors or update information at any time without prior notice.

1.2. Product Images: Product images on our Website are for illustration purposes only and may not always reflect the exact appearance or features of the actual product. We recommend reading product descriptions and specifications for accurate information.

2. Ordering and Payment

2.1. Order Confirmation: When you place an order on our Website, you will receive an order confirmation email. This email serves as confirmation that we have received your order, but it does not indicate acceptance of your order.

2.2. Acceptance of Orders: We reserve the right to accept or reject your order at our discretion. Your order is considered accepted when we send you a confirmation email or when your order is shipped.

2.3. Payment Methods: We accept various payment methods, including credit cards, debit cards, and other forms of online payment. Payment options available will be specified on our Website.

2.4. Payment Security: We take payment security seriously and use secure payment processing methods to protect your financial information.

3. Shipping and Delivery

3.1. Shipping Charges: Shipping charges, if applicable, will be specified during the checkout process. Charges may vary based on factors such as shipping destination and order weight.

3.2. Shipping Times: Estimated shipping times and delivery dates are provided for your convenience but are not guaranteed. Actual delivery times may vary based on factors beyond our control.

3.3. Shipping Address: It is your responsibility to provide an accurate and complete shipping address. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

3.4. International Shipping: We may offer international shipping, subject to specific terms and restrictions. Import duties, taxes, and customs fees may apply and are the responsibility of the recipient.

4. Returns and Refunds

4.1. Return Policy: We offer a return policy with guidelines for returns and refunds. Please refer to our Return Policy for detailed information on how to initiate a return and the eligibility criteria.

5. Customer Support

5.1. Contact Information: If you have questions, concerns, or require assistance with your purchase, please contact our customer support team.

6. Changes to Policy

6.1. Modifications: We reserve the right to update or revise this Shopping Policy at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website and shopping services constitutes acceptance of the revised Policy.

By shopping on our Website, you acknowledge that you have read, understood, and agree to this Shopping Policy. If you do not agree with this Policy, please do not make a purchase on our Website.